Privacy Policy

1. Introduction

Welcome to GoNow Systems. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or use our delivery management platform.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes billing address, delivery address, and email address.
• Logistics Data includes stop locations, timestamps, GPS coordinates for verification, and photo proofs of delivery.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, and device information.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide and manage your logistics operations.
• To process and deliver your orders/routes.
• To verify delivery locations via GPS and photo proof.
• To manage our relationship with you (e.g., notifying you about changes to our terms).

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We use enterprise-grade cloud infrastructure (Firebase) with strict Role-Based Access Controls (RBAC).

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, or restriction of your personal data.

7. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: info@gonow-systems.com